Refund Policy

Remedia's paid plans are sold by Paddle.com, our online reseller and Merchant of Record. This policy is part of our Terms of Use. Remedia is provided by Mist Art, Proizvodni obrt, vl. Aleksandar Perc, Valdebečki put 60, 52100 Pula, Croatia.

1. 14 days, no questions. You can ask for a full refund within 14 days of any payment, for a new subscription or a renewal, without giving a reason.
2. How to ask. Go to paddle.net, find your order with the e-mail address you paid with, and request a refund there. You can also write to redakcija@remedia.social and we will start the refund for you.
3. Where the money goes. Paddle returns the money to the payment method you used. How long it takes to appear depends on your bank or card provider.
4. After a refund. The paid plan ends and your account moves to the free plan. Your content stays.
5. After 14 days. You can cancel at any time, and your plan stays active until the end of the paid period. We do not refund the rest of a period after 14 days, except where our Terms of Use (sections 5 and 12) or the law say so.
6. Repeated refunds. If an account repeatedly subscribes and asks for refunds, we may refuse new paid subscriptions for it.
7. Your legal rights. Nothing here limits the rights you have under consumer law. Paddle's Buyer Terms and Refund Policy also apply.
8. Language versions. In case of differences between language versions, the Croatian version prevails.

Contact: redakcija@remedia.social

Last updated: 5 November 2026.