Report comments

The problem

Under portals' posts threats, hate speech and insults routinely pile up, and moderators don't get to them or don't want to remove them.

Three steps

1. 1 Open the portal's post

   On Facebook open the portal's post whose comments you are following.

   

2. 2 Right-click, “🚩 Prijavi komentare”

   The extension opens all comments and replies, blurs the commenters' names and profile pictures and captures the page in several pictures as it scrolls. While it works you see a progress message. (The menu item is labelled in Croatian.)

   

3. 3 AI proposes, people review

   An AI reads the texts and keeps only comments that may be a threat, hate speech, incitement or a serious personal insult. They are saved in Remedia's review queue and the extension tells you how many there are. Nothing is reported to Facebook or deleted.

   

The pictures were taken by the real extension on an invented page with invented names and comments. The reply and summary texts in the example are sample text, not the work of a real AI.

Quick look

Who it is for

For organizations and researchers who follow how portals moderate comments.

Availability

Only for approved accounts with the comment-moderation-tracking role, in a closed beta. Free, no credits. At most 10 reports a minute.

Frequently asked questions

What exactly does the extension send?

The comments' text, the commenters' names and links to their profiles, details about the post and the portal, and screenshots where the commenters' names and pictures are blurred. It is sent only when you start the action.

Who sees the reported comments?

The team that reviews reports: Remedia's editors and approved partners. They are not published.

What happens to the comment on Facebook?

Nothing. Remedia only records the comment and later checks whether the portal removed it.